What is ItemList.shop?
ItemList.shop converts your Instagram products into a fully functional eCommerce website while allowing manual product additions, inventory management, and payment processing.
Do I need technical knowledge to use ItemList.shop?
No. The platform is designed to be beginner-friendly and requires minimal technical experience.
Do I need Instagram to use ItemList.shop?
No. You can manually create products and run your store without Instagram integration.
How does Instagram product importing work?
Once connected, the platform detects eligible product posts and converts them into store listings automatically.
Will my Instagram automatically sync with my store?
Yes. Products can update automatically depending on your configuration.
Do videos import as products?
Yes. ItemList.shop supports video product imports. The video thumbnail is automatically used as the product image while allowing customers to view the video on the product page.
What if I repost a product on Instagram?
ItemList.shop uses duplicate detection algorithms to identify reposted content. If a repost is detected, the system will ignore it to prevent duplicate product listings from being created.
What if I post different products inside a slider or carousel post?
ItemList.shop includes settings designed to handle carousel or slider posts. If each slide contains a different product, the system can create additional product listings automatically based on each individual item detected.
What if I post a slider or carousel where all slides show the same product?
If all slides represent the same product, ItemList.shop will create a single product listing and automatically add the remaining images from the carousel to the product’s media gallery.
Can I customize my website design?
Yes. You can customize branding, layouts, and themes.
Can I add products manually?
Yes. Manual products can be added alongside Instagram imports.
Can I manage stock levels?
Yes. Inventory and product variations can be managed within your dashboard.
What payment methods can I accept?
Supported gateways include PayPal, Stripe, Fygaro, Tilopay, PlugnPay, and Cash or Card on delivery or collection.
Does ItemList.shop charge transaction fees?
No. ItemList.shop does not charge transaction fees on your sales. Store owners only pay their selected subscription plan. Third-party payment gateways may apply their own processing fees.
Who handles customer orders?
Store owners are responsible for fulfilling orders and managing customer service.
Is there a trial available?
Promotional trial offers may be available depending on active campaigns.
Can I cancel my subscription?
Yes. Subscriptions can be cancelled anytime from your account dashboard.
How quickly does support respond?
Most support inquiries are answered within 24 business hours.